Privacy Policy & SMS Terms
Introduction
Welcome to Protego Transport LLC. We provide non-emergency medical transportation services. By using our website or opting in to SMS communications, you agree to this Privacy Policy and SMS Terms.
SMS Messaging Program
- Types of Messages: ride confirmations, reminders, updates, account notifications, and important service announcements.
- Message Frequency: Message frequency may vary (typically 1–2 per scheduled transport).
- Cost: Message and data rates may apply.
- Opt-Out: Text STOP or UNSUBSCRIBE to (703) 673-7145 at any time. A confirmation message will be sent and no further SMS will be delivered unless you opt in again.
- Help: Reply HELP or contact us at (703) 673-7145 or info@protegotransport.com.
- Carriers: Mobile carriers are not liable for delayed or undelivered messages.
- No Marketing: Protego Transport LLC does not send promotional or marketing texts.
- Consent Not Required: Consent to SMS is not a condition of receiving transportation services.
Data We Collect
- Name, phone number, and email (for scheduling and confirmations).
- Pickup/drop-off details (to deliver transportation services).
Data Sharing Restrictions
We do not share your personal or mobile information with third parties for marketing or promotional purposes under any circumstances. Your data is only used for Protego Transport LLC business operations (scheduling rides, sending confirmations, providing customer support). If aggregated or de-identified information is shared, the purpose of such sharing will be clearly explained.
Contact Information
If you have any questions or concerns, please contact us at info@protegotransport.com or call (703) 673-7145.
Data Transfer and Security
We do not transfer your personal data to external organizations for marketing or promotional purposes. We implement strict policies and security measures to prevent unauthorized sharing of your data.
Opt-Out Rights
You may opt out of receiving SMS messages from Protego Transport LLC at any time by replying STOP or UNSUBSCRIBE to any message you receive. After you opt out, you will receive a confirmation and no further SMS will be sent unless you opt in again.
Your Rights
You may request access to, correction of, or deletion of your personal data by contacting us at info@protegotransport.com or (703) 673-7145.
Updates
We may update this Privacy Policy & SMS Terms from time to time. Changes take effect upon posting with the updated date above
Company Info
Protego Transport, LLC.
42556 Fleming Drive
South Riding, VA 20152
Phone: (703) 673-7145
Email: info@protegotransport.com